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Official Paxione Brands
Yes! We ship all products in neutral packaging, without a logo or description of the contents. The store name does not appear on the packaging.
On the invoice, a discreet and generic name will appear, such as “PT Online Store” or similar, never something that identifies the store's segment.
We accept credit and debit cards, MB Way, PayPal, and Multibanco. All payments are 100% secure.
Yes! Our website has an SSL certificate, ensuring that your data is protected throughout your browsing and purchasing process.
Orders are shipped within 24 business hours after payment confirmation. Delivery times vary from 1 to 3 business days depending on your location.
For hygiene and safety reasons, we only accept returns of unopened, unused, and sealed products. See our full exchange and return policy.
In this case, please contact us within 7 days of receipt. We will resolve the issue as quickly as possible, with an exchange or refund.
Yes! Electronic products have a 2-year legal warranty in accordance with European Union legislation.
Of course! Contact us via WhatsApp or email and we'll be happy to guide you discreetly and professionally.
We currently work exclusively online to ensure greater privacy and convenience in your purchases.
